Happy Thanksgiving my lovelies. Please feel free to commence with the fire-related cooking jokes at this time. “Roasting a turkey in your…living room, this year?” *ba-dum-dum-CHING!*
Let me ask you something, because certainly you would know: what, exactly, do insurance adjusters actually do? The reason I ask is because, near as I can tell, mine doesn’t do anything. A typical conversation goes something like this:
me So… where are we on my claim?
Insurance Adjuster Oh… you know… once we get an inventory… we can cut you a check
me Ah… so do I need to put together that inventory between the stuff the smoke restoration people took, and the list I’ve been creating independently?
me Um, OK. And so what’s the process, do I put prices for everything and then you double-check it?
me Ah… and do I need to take pictures or find records for everything I own, or if I say I had a fondue pot do you just take my word for it?
me I assume [inner dialogue: [I “ASSUME” BECAUSE YOU’RE NOT TELLING ME ANYTHING!] that there’s some kind of limit to that though, right?
me And that limit is what then?
And our conversations go on and on and on like this. I suggest what, based on my own limited understanding of the insurance industry, I would think sounds like a reasonable procedure, and the insurance adjuster either confirms or denies it. There’s just no offering of information.
It took me three conversations to actually get her fax number, because I would foolishly wait expectantly on her to expand from what I thought was an opening statement, “When everything’s completed, you can fax the inventory to me…”. I thought that would be followed by, “…at 310-123-4567”, but instead she just trailed off and drifted away on a breeze.
It would be frustrating if it weren’t so entertaining.